Frequently Asked Questions

Your Steam level reflects your activity on Steam. You raise it by crafting badges from trading cards. Higher levels unlock more profile showcases and friend slots, and make your profile stand out.

Choose your target level and pay. Our bots then send you the required trading card sets in Steam trade offers; larger orders arrive in several trade offers, one after another.

Once you accept a trade offer, craft the badges in Steam to gain XP and level up.

Yes. We only use Steam's official trade offer system. You sign in with Steam, we never ask for your Steam password or login details, and our bots send every trade offer automatically.

Leveling up your Steam profile has several benefits:

1. More profile showcase slots: one extra slot every 10 levels, up to 20 showcases.
2. More friend list space: five extra friends per level, up to 2,000 friends.
3. A more trustworthy profile: higher-level profiles are generally seen as more reputable.
4. Better profile looks: colored level badges can match your profile theme.
5. A higher booster pack drop rate.
6. A random emoticon or profile background with each badge you craft.

You can read the official Steam Trading Cards FAQ (opens in a new tab) and find general information on the Steam Trading Cards page (opens in a new tab).

You need:

1. A Steam account in good standing.
2. Steam Guard Mobile Authenticator enabled, so Steam does not put your trades on hold.
3. A valid Steam Trade URL (opens in a new tab) saved on your account page.
4. A verified email address.
5. A way to pay: website balance, crypto, Steam Gems or TF2 keys.

Use Refresh Stats in your account menu. It reloads your level and badges from Steam, so our system sees your current level and does not send you sets you have already used.

Go to your Steam Inventory (opens in a new tab), click "Trade Offers", then "Who can send me Trade Offers?", and copy your Trade URL. Paste it on your account page.

Your Steam profile or inventory is set to private. Set both your profile and your inventory to "Public" in your Steam privacy settings (opens in a new tab). We need this access to check your badges and inventory before we deliver card sets.

No. We send you card sets in a trade offer, and you craft the badges yourself on your Steam profile to level up.

If a trade offer fails or is declined, you are not charged for the card sets in it. With website balance or crypto, their amount stays as website balance. With Steam Gems or TF2 keys, payment is part of the same trade offer, so nothing is taken.

You can request the trade again from your order. If something looks wrong, contact support.

Yes, but you need to sign in with their Steam account, and that account must meet all the requirements (Steam Guard, Trade URL and so on).

Before sending a trade offer, our system checks your badges on Steam. If you haven't crafted the sets you already have, we may skip sending duplicates.

Always craft your sets first, then refresh your stats before you buy more.

Once you've crafted all the sets in your inventory, you'll need to buy more to keep leveling up. Make sure you use the sets you already have before buying new ones.

You can pay with crypto, Steam Gems, Mann Co. Supply Crate Keys from Team Fortress 2, or items from your CS2 inventory.

The methods available for your order are shown at checkout.

If card sets are not delivered, you are not charged for them: their amount stays in your website balance, and with Steam Gems or TF2 keys nothing is taken unless the trade goes through. Completed trades are final and non-refundable.

Website balance cannot be withdrawn. If you have a question about a crypto payment, contact support.

We accept the Mann Co. Supply Crate Key from Team Fortress 2. Other TF2 items are not accepted at the moment, but we may add more in the future. The accepted items are always listed when you choose to pay with TF2 items.

CS2 items are not used to pay for an order directly. You deposit tradable CS2 items to top up your website balance, then pay for orders with that balance.

The selection shows each item's price before you send. Items we cannot take, such as ones priced below our minimum, are marked with the reason. The amount of deposited items becomes available as website balance once Steam's trade protection period ends.

If you recently traded or bought an item, Steam may have put it on a temporary trade hold. Items on hold cannot be traded until the hold ends; you will be able to see and use them after that.

Also make sure your Steam inventory is set to public.