Terms of Service

• You need a Steam account in good standing, and you must meet the minimum age Steam requires where you live.
• Use only a Steam account you own or are allowed to use. Signing in with Steam is the only way to sign in; we never ask for your Steam password.
• To receive trade offers, you need Steam Guard Mobile Authenticator, a public Steam profile and inventory, and a valid Steam Trade URL saved on your account page.
• Keep your email address and Trade URL up to date. You are responsible for what happens on your account.

LevelUpSteam is not affiliated with, endorsed by or sponsored by Valve Corporation. Steam, Steam trading cards, Team Fortress 2 and Counter-Strike 2 are trademarks of Valve Corporation.

Your use of Steam is also governed by the Steam Subscriber Agreement (opens in a new tab). Steam can hold, delay, reverse or block trades, and it can change how items, badges and levels work. We do not control Steam and are not responsible for its outages, rules or decisions.

• You choose a target level, and the price is shown before you pay. The price at checkout is the one that applies.
• Our bots send the card sets in Steam trade offers. Larger orders arrive in several trade offers, one after another.
• Accept each trade offer before it expires. Then craft the badges yourself on Steam: we do not craft them for you.
• Before each trade offer we check your badges on Steam, and we may leave out sets you already have.
• Delivery depends on Steam and on our bots, so we cannot promise an exact delivery time.

• Crypto payments are processed by NOWPayments through an invoice. If the invoice closes or expires, what you paid becomes website balance, and so does any extra or late payment.
• With Steam Gems or Team Fortress 2 keys, your payment is part of the same trade offer as your card sets.
• Counter-Strike 2 items are not an order payment. You deposit them to top up your website balance. Their amount is added once Steam’s trade protection period ends; if Steam reverses the trade during that period, that amount is not added.
• The payment methods and limits available for your order are shown at checkout and can change.

• Website balance can be spent on levels on this website. It is not money, has no cash value, and cannot be withdrawn, transferred or exchanged for items.
• If a payment or deposit that was already added to your balance is reversed, its amount is removed, and your balance can go below zero. Your next deposits pay that back first.

• If a trade offer fails or is declined, you are not charged for the card sets in it. With website balance or crypto, their amount stays as website balance. With Steam Gems or TF2 keys, nothing is taken. You can request the trade again from your order.
• Completed trades are final and cannot be refunded.
• If something about a payment or an order looks wrong, contact support and we will look into it.

Nothing in these terms limits any rights you have under the law where you live.

• You earn a commission on the completed orders of friends you refer. Your referral level sets the rate.
• Rewards can be moved to your website balance once the order completes. Like the rest of your balance, they cannot be withdrawn.
• Referring yourself, using fake or shared accounts, or any other abuse of the program can lead to rewards being removed and to a ban.

When you use the Service, you agree not to:

• Commit fraud, use stolen items or accounts, or reverse payments or trades to get something for free
• Exploit bugs, errors or price mistakes, or try to get around our limits
• Attack, overload or automate access to the website without our permission
• Abuse or harass our support

We may refuse an order, cancel open orders, or suspend or ban an account that breaks these terms or puts the Service or other users at risk.

We work to keep the Service running, but it can be unavailable at times, for example during maintenance or when Steam is down. We may pause new orders, change features or stop offering a payment method. Orders already placed are not affected by a pause.

The Service is provided "as is". To the extent the law allows, we are not liable for losses caused by Steam, by Valve, by your own Steam account settings, or by events outside our control, and our total liability for any claim is limited to the amount you paid us for the order concerned.

We may update these terms when the Service changes. The new version applies from the date it is posted on this page. If the changes are significant, we will tell you on the website or by email.

• Email: [email protected]
• Support: Open a support ticket
• Website: https://levelupsteam.me (opens in a new tab)