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LevelUpSteam

Privacy Policy

Last updated

This privacy notice for LevelUpSteam ("we", "our" or "us") explains how and why we collect, use and share your information when you use our services, including visiting our website or using our Steam-based level-up platform.

By using our Service, you agree to this Privacy Policy. If you have any concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

  • What personal data do we collect? Steam profile information, website balance activity, inventory data and usage logs.
  • Do we process sensitive data? No.
  • Do we receive data from third parties? Only from Steam APIs or trade confirmations.
  • Why do we process your data? To deliver trade offers, manage your website balance, track badge progress and prevent abuse.
  • Do we share data? Only with trusted processors: Steam, our hosting provider, NOWPayments (crypto payments) and Mailjet (email), and where the law requires it.
  • Is your data safe? Yes. We use modern security practices, but no system is 100% secure.
  • Your rights? You can view, modify or request deletion of your data at any time.

1. What Information Do We Collect?

  • SteamID, Steam profile name, avatar and visibility status
  • Trade and website balance history (for example, keys or items deposited and sets purchased)
  • Email address (used to verify your account, send order, payment and trade notices, and answer support tickets)

2. How Do We Use Your Information?

  • To provide Steam-based leveling and trade automation
  • To manage your website balance and inventory interactions
  • To prevent abuse and enforce bans
  • To debug issues and improve platform performance
  • To send important service-related updates

3. Legal Basis for Processing

If you are in the EU or UK, we process your data based on:

  • Your consent (for example, accepting cookies or signing in through Steam)
  • Our legitimate interest (for example, platform integrity and fraud prevention)
  • Compliance with laws or defending legal rights

4. Cookies & Tracking Technologies

We use session cookies and local storage to keep you signed in and to track your trade progress. You can manage cookie preferences in your browser settings.

5. How Long Do We Keep Your Information?

We keep your data only as long as necessary for our operations, fraud detection and trade verification. When data is no longer needed, it is securely deleted or anonymized.

6. How Do We Keep Your Information Safe?

We use technical and organizational measures such as:

  • Encrypted connections and secure API tokens
  • Firewall and DDoS protection
  • Access control and internal audits

However, no online service is 100% secure, and you use the Service at your own risk.

7. Your Rights

Depending on your region, you have the right to:

  • Request deletion or correction of your data
  • Withdraw consent (for example, for cookies)

You can request these actions by contacting us at [email protected].

8. Updates to This Policy

We may update this policy from time to time. The new version takes effect when it is posted on this page. If the changes are material, we may notify users through the website or by email.

9. Contact

If you have any questions, concerns or requests related to this Privacy Policy: